- With our new type of washi tape & stickers to combine into notebook,card,acrylic board,scale ruler,more details of hand craftwork reference this blog - How To Make Hand Craftwork With Our Products

- We release new designs and products every month! You can stay up to date on our releases by signing up to our Newsletter to get our the latest news.

- Due to limited qty of each design we can’t guarantee every item to be restock,most of items we will open presale and with smaller qty in stock. On occasion, we will re-release items if requested by popular demand during 3-6 months. Keep following our social media which is restock items to have newsletters.

- You could purchase our products at our web-store or sending us a direct message via Facebook or Instagram,the quickest reply to process your order.

- Please kindly within 48 hours to send us email of your changes at care@shiimmer.com,this work only follow by the items you need to add or remove something !

- In general, cancellations of orders once placed are not canceled as they begin processing immediately after placement. If you realize this work need to change, you can contact customer support at care@shiimmer.com for assistance. Please note that any order updates or changes are not fully guaranteed.

- This work depends on your order details with our shipping policy base to work or kindly send us directly order request and shipping request by care@shiimmer.com to go ahead.

- You can find your tracking number in the Shipping Notification email we send to you. You can also track your order directly here. If there are any question of order shipment please send us an email to care@shiimmer.com, we are happy to assist.

- Please contact us directly at care@shiimmer.com or send us a message via Facebook/Instagram,we will get back to you asap.

- Customer’s happiness and satisfaction is our top priority. Please visit our shipping & return policy here

- We accept most major credit cards and PayPal for payment. Our prices are listed in USD but you can pay with your local currency and either your bank/credit card or PayPal will automatically convert the price for you.

- We don’t follow a set schedule for sales and promotions. If we plan on running a promotion, our Newsletter and SMS subscribers will be notified first. You can sign up to our Newsletter and keep following our social media.

- We have a individual discount column for all of our products that offer discounts and will be updated on our website/social media in advance to remind each of our customers not to miss out!

- It’s perfect handwork to use our new type of washi tape and sticker,thus Shiimmer welcome everyone to use our products to make handwork,to offer the handwork picture at least 2 pictures to send by lucy@shiimmer.com,we will have 2 pcs of washi tape freebie - each pcs of 1m of washi tape to send for you,which is this 2 pcs can be choosen by you own. More details of freebie please reference this blog-Washi Tape Freebie Offered Everyone In Shiimmer

- 2 ways to get our coupon code,welcome everyone don’t miss out this !! (excluding shipping fee)
1) A single order amount more than $100USD - Get $10USD off when you order to use
2) Accumulated order amount more than $200USD within 3 months - Get $20USD off when you order to use
NOTE: no limited of use time by coupon code and same coupon code not use repeatedly,also you can only use one code per order. If you have 2 or more coupon codes, please choose which of them will work best for you.

- You can find out more information on becoming our wholesale partner by contacting us here.

- Please kindly send us email directly at lucy@shiimmer.com with details,will feedback to you asap.